You need to run Safe Mode with Networking. If you find you can’t run Malwarebytes (or your existing antivirus program if you have one installed) there is a way to regain control over your computer but it is a little fiddly and time-consuming. The software will even fix any problems caused by the malware it finds on your machine. The software will scan your computer and make a list of any potential threats which can then be quarantined and deleted. Now select Dashboard from the left-hand side and hit the button marked Scan Now. Select Protection from the top of the window and then scroll down and Scan for rootkits on. Open the programme and press the Settings tab from the left-hand side. Start by downloading and installing Malwarebytes. How to remove a virus from a Windows computer While we advocate safe surfing (only visiting genuine websites, typing in the URL yourself and not searching for the link to a company's site) to help ensure this doesn’t happen, sometimes cybercriminals will still manage to infect your machine.
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